The new Walmart Protection Plan for furniture, rug, and mattress purchases provides targeted coverage for common issues that can affect these household essentials, ensuring peace of mind for customers who want to protect their investment from unexpected damage and defects.
This article details the types of coverage available, what is excluded, how to file a claim, and important tips for maximizing your plan benefits.
What does Walmart Protection Plan Cover for Furniture?
Walmart Protection Plan covers a wide range of issues for furniture used in personal, family, household, or small office settings, provided the items are constructed from eligible materials like upholstered fabric, microfiber, coated fabrics, various leathers, vinyl, wood, glass, laminates, metal, and stone.
Silk upholstery is not covered under this plan.
Standard Coverage Includes:
- Seam separation
- Broken hardware and pulls
- Separation of joints and welds
- Structural defects to frames, cases, seat or back construction
- Broken hinges, casters, slides, drawer pulls/guides, or swivels
- Damaged mechanical elements
Plus Coverage (if purchased):
- Cracks and peeling of veneers
- Chips and gouges
- Bubbling
- Cracking, warping, or peeling of finish
Accidental Coverage (if purchased):
- Unintentional stains from a single occurrence (not accumulation)
- Rips, tears, burns, punctures, gouges, chips, dents
- Breakage and chips to glass on tables, desks, wall units, and cabinets
- Breakage, chipping, or loss of silvering to mirrors
Rug Protection: What’s Included?
For rugs, the Walmart Protection Plan offers both standard and accidental coverage, depending on your selection at purchase.
Standard Coverage:
- Unintentional stains attributed to a single occurrence (not accumulation)
Accidental Coverage (if purchased):
- Unintentional stains as above, plus rips, tears, burns, and punctures
Mattress and Mattress Protector Coverage
If you purchase a mattress protector plan, both the mattress protector and the mattress (excluding box springs) are covered, provided they are used together for personal or household use.
Coverage Includes:
- Defects in materials and workmanship of the mattress protector (excluding issues covered by the manufacturer’s warranty)
- If Accidental Damage from Handling (ADH) coverage is purchased, unintentional stains from a single occurrence are covered (excluding accumulation)
Exclusions for Stain Coverage:
- Stains from incontinence, hair and body oils, perspiration, dyes, paints, bleaches, flooding, rust, fire, smoke, or other caustic materials
What’s Not Covered: Important Exclusions
While the Walmart Protection Plan is comprehensive, certain exclusions apply, especially for furniture, rugs, and mattresses:
- Products made of X coded fabric, dry-clean only fabric, non-colorfast fabric, or silk
- Natural flaws, inherent design defects, or manufacturer’s defects (like inconsistencies in wood grains, fabrics, or leathers)
- Stains from incontinence, oils, paints, dyes, bleaches, flooding, rust, fire, smoke, or caustic materials
- Damage from topical treatments, gum, mold, mildew, fading, color loss, or non-stain-related discoloration
- Pet or animal damage from teeth, beaks, or claws
- Scratches of any type, loss of resiliency, and seam separation along mattress seam lines
Filing a Claim: Steps and Requirements
To make a claim for your covered furniture, rug, or mattress:
- File your protection claim online at squaretrade.com/walmart/ or call at walmart phone number for assistance by using 18775384389 .
- For furniture, rug, and mattress plans, claims must be filed within 30 days of the occurrence of the stain or damage.
- You may be required to submit photos or other documentation to support your protection claim.
By following the terms and maintaining your items properly, you can ensure your home essentials are protected under the Walmart Protection Plan for furniture, rug, and mattress purchases.