The new Walmart Protection Plans for jewelry and watches are designed to safeguard your cherished items from a range of defects and failures that can occur with everyday use.
Understanding what’s covered, what’s excluded, and how to file a claim ensures you get the most value and peace of mind from your plan.
This guide breaks down the key coverage features, exclusions, and claim process for Walmart’s jewelry and watch protection plans.
What does Walmart Protection Plan Cover for Jewelry?
Walmart jewelry insurance covers a variety of common issues that can affect rings, earrings, necklaces, bracelets, pendants, and more.
The walmart protection plan focuses on failures caused by defects in materials and workmanship, including:
- Cracked diamonds or gemstones (limited to stones up to 0.25 carat)
- Cracked bands
- Loss of stones due to defective settings (limited to stones up to 0.25 carat)
- Broken, worn, or bent prongs
- Broken earring posts and backs
- Broken chains, bracelet links, or clasps
- Broken settings
- Cracked ring shanks.
Coverage is designed to address the most common failures that occur with normal use, giving you confidence that your jewelry investment is protected with this insurance type protection.
What Does the Walmart Protection Plan Cover for Watches?
For watches, the protection plan covers failures caused by defects in materials and workmanship, such as:
- Broken watch band, case, or clasp
- Broken crown
- Cracked crystal
- Inner movement or stem failure
If a watch band fails, Walmart may choose to replace either segments of the band, the complete band, or the entire watch, at their discretion.
What’s Not Covered: Exclusions for Jewelry and Watches
While the plan is comprehensive, there are important exclusions to be aware of:
General Exclusions:
- Natural flaws or inherent design/manufacturer’s defects, including flaws in materials or stones
- Introduction of foreign objects into the item
- Tampering with prongs, bezels, or other elements securing stones
- Failures caused by excessive or abusive treatment
- Any product resized, repaired, or serviced by an unauthorized third party.
Additional Exclusions:
- Cosmetic damage (scratches, dents, changes in appearance that don’t affect function)
- Loss, theft, or irretrievable items
- Intentional damage, negligence, or misuse
- Pre-existing conditions or damage occurring before the plan’s start date.
Manufacturer’s Warranty:
The Walmart Protection Plan does not replace the manufacturer’s warranty but provides additional benefits during the warranty term.
Manufacturer defects covered under the original warranty are not covered by the protection plan.
How to File a Claim for Jewelry or Watch Protection
Filing a walmart protection claim is straightforward:
- Online: Visit https://www.squaretrade.com/walmart/ and log in to your account.
- By Phone: Call walmart phone number at 18775384389 for assistance .
- Required Documentation: You must provide your receipt as proof of purchase. Walmart offers options to store your receipt digitally by texting a photo to 202202 or uploading it to your account.
Many claims are approved instantly, but more complex issues may require review by a specialist.
If approved, Walmart will repair your item, if repair isn’t possible, they may replace the item or reimburse you for a replacement.
Tips for Maximizing Your Jewelry and Watch Protection from Walmart
- Save Your Receipt: Store it digitally for quick access during claims.
- Follow Care Instructions: Proper care and maintenance are required; damage from neglect may void your coverage.
- Avoid Unauthorized Repairs: Only use authorized service providers to maintain your coverage.
- Act Quickly: File claims as soon as an issue occurs to avoid complications.
Finally we say that: Walmart’s jewelry and watch protection plans offer valuable coverage for defects and failures in materials and workmanship, including broken prongs, cracked stones, and more.
However, exclusions apply especially for loss, cosmetic damage, and unauthorized repairs. By understanding the scope of coverage and following the proper claim process, you can ensure your jewelry and watches are protected under the Walmart Protection Plan for jewelry and watches.