The Asurion protection plan is a popular option for safeguarding electronics, appliances, and smart home devices against accidental damage, mechanical failure, theft, and more.
Whether it’s worth it depends on your needs, device value, and risk tolerance.
Here protectionpeak provides a comprehensive analysis based on expert reviews, customer feedback, and plan features.
Key Benefits of Asurion Protection Plans
- Comprehensive Coverage: Asurion plans typically cover accidental damage (like drops and spills), mechanical and electrical failures, loss, theft, and normal wear and tear. Some plans also include coverage for accessories.
- Quick Claims Process: Most claims can be filed online in minutes, with many approved quickly. Replacements or repairs are often processed the next business day, and you may receive a new or high quality refurbished device.
- Tech Support: Many Asurion plans include 24/7 access to tech experts for troubleshooting, setup, and connectivity issues, which can be a significant value-add for less tech savvy users.
- Bundled Coverage: Plans like Asurion Home+ and Asurion Complete Protect allow you to cover multiple devices (including past and future purchases) under a single plan, which can be cost effective for households with lots of gadgets.
- No Receipts Needed: Some plans don’t require pre claim product registration or receipts, simplifying the process.
Potential Drawbacks
- Service Fees and Deductibles: Each approved claim usually requires a deductible or service fee (up to $99 or more), which can add up over time.
- Enrollment Restrictions: Devices typically must be enrolled within 30 days of purchase or activation.
- Replacement Devices: Replacements may be refurbished rather than new, though they are tested and warrantied by Asurion.
- Terms and Conditions: Plans have detailed terms, and certain types of damage (like cosmetic issues, rust, or corrosion) may not be covered. Pre-existing issues are also excluded.
- Cost Vs Device Value: For lower-priced devices, the cost of the plan plus deductibles may not be justified compared to simply replacing the device out of pocket.
Customer Feedback and Reputation
- Positive Ratings: Asurion is highly rated on platforms like Trustpilot (4.5/5) and has an A+ BBB rating. Customers praise the fast claims process and responsive customer service.
- Peace of Mind: Many users appreciate the peace of mind, especially for expensive or essential devices.
- Mixed Experiences: Some customers report claim denials due to pre-existing conditions or misunderstandings about coverage, highlighting the need to read the fine print.
When Is Asurion Worth It?
- High-Value Devices: If you own expensive electronics (phones, laptops, TVs, appliances), the plan can save you significant money in the event of damage, loss, or failure.
- Households with Multiple Devices: Bundled plans like Asurion Home+ offer good value for families or tech enthusiasts with many devices.
- Accident-Prone Users: If you tend to drop or damage your tech frequently, the plan can pay for itself quickly.
- Need for Tech Support: Those who value on-demand expert help for setup and troubleshooting may find added value in the included tech support.
When It Might Not Be Worth It
- Low-Cost Devices: For inexpensive gadgets, the plan cost plus deductibles may outweigh the benefit.
- Careful Users: If you rarely damage your devices and are comfortable with basic troubleshooting, you may not need extra coverage.
- Pre-Existing Issues: If your device already has problems, claims may be denied.
Comparison: Asurion Vs Amazon and Other Plans
| Feature | Asurion Protection Plan | Amazon Protection Plan |
|---|---|---|
| Accidental Damage | Broad coverage (many devices) | Limited (select devices) |
| Mechanical Breakdown | Yes | Yes |
| Bundled Coverage | Yes (multiple devices) | No |
| Price | Slightly higher for some | Often cheaper for low-cost |
| Tech Support | Included (24/7) | Varies |
| Claim Process | Fast, online | Fast, but varies |
Asurion generally provides broader accidental damage coverage and better value for high priced devices or multiple devices, while Amazon plan may be cheaper for individual, low cost items.
Final Words:
The Asurion protection plan is worth it for those with high-value or multiple devices, people prone to accidents, or anyone who values quick replacements and tech support.
However, for low cost gadgets or careful users, the cost may not justify the benefit. Always review your specific plan’s terms and compare the total cost (including deductibles) to the risk and replacement cost of your device before purchasing.
So, when evaluating device protection, always consider if is asurion protection plan worth it for you.